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Tuesday
07Nov

Review: Captain Cooks

Captain  Cooks Casino always been a great casino. It's reputation for fairness, excellent customer service, and leading edge software, make it the favorite for thousands of clients worldwide. Below it's simple, mostly text interface lays great software and after all that is what most people are after.

Download, Install, and Setup: Download and install was a snap. We were done in less than 2 minutes. We opened a real account and filled in the forms with the required information.

Cashier and Bonus: We made our deposit using Neteller. We received both a no deposit bonus and a bonus for our deposit. Captain  Cooks Casino uses bonus accounts, which are becoming more and more popular. Instead of putting the bonus money into your regular account, it is placed into a separate bonus account. You use the bonus account to play with bonus money and meet the wagering requirements. Once they are met you can transfer the winnings to your real account. This may simplify the separation of real money and bonus money for most people or may just make it more complicated for others. Because several bonus offers were available we needed to send an email to specify which offer we wanted.

Game room and games: The game room is simple and quick to respond. Games are listed simply in table form and rolling over each game gives specific information about it such as bet sizes and more. There are multiple options and features for the different games and all the advanced Microgaming Viper modes are available, including auto-play.

Support: Captain  Cooks Casino customers tend to be very supportive of this casino, always being glad to rate the casino with 4 stars or more. The casino's main strength according to many people is customer service. According to our reports from users and our experience customer service at Captain Cooks casino is probably the best in the industry, and I mean that as a personal opinion and not some marketing line. In our case emails are always replied within the hour. What is even more incredible is that they answer many emails in less than 30 minutes. Customer service is available 24/7 and both toll free and call back is available. Toll Free service is also offered for customers outside the United States . 

Conclusion: Captain  Cooks Casino is one of the best casinos out there and it is one of my all time favorites. There are few really good casinos out there. The casino offers excellent customer service, a wealth of games and features, and thousands of satisfied customers. At the time of this review three different bonus offers were available. Highly recommended.

Ratings out of 10:
Download and Install 10
Interface 10
Cashier 10
Bonus 8
Game Quality 10
Support 9
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Overall 9.50


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